Privacy Policy

1. About this policy

AP Vending Group ("we", "us", "our") is committed to protecting the privacy of individuals who interact with our website at apvending.com.au. This policy explains what personal information we collect, how we use it, and how we protect it. It applies to information collected through this website and through enquiry forms.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information we collect

We may collect the following personal information when you submit an enquiry or use our website:

• Your name
• Your business or organisation name
• Your email address
• Your phone number
• Your location (city or suburb)
• Information about your site (type, size, number of people onsite)
• Any other information you include in your message

We also collect non-personal information automatically when you visit our website, including your IP address, browser type, pages visited and time spent on the site. This information is used for analytics purposes only.

3. How we use your information

We use the personal information you provide to:

• Respond to your enquiry
• Assess whether your site is suitable for our service
• Contact you about our products and services where you have indicated interest
• Improve our website and service

We do not sell, rent or share your personal information with third parties for marketing purposes.

4. Cookies and analytics

Our website uses cookies and similar technologies to understand how visitors use the site. This may include analytics tools such as Google Analytics. You can control cookie preferences through the cookie consent notice displayed when you first visit the site.

If you decline analytics cookies, we will not track your visit for analytics purposes. Essential cookies required for the site to function are always active.

5. Data storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. Enquiry data submitted through our contact form is transmitted securely and stored in systems with appropriate access controls.

We retain enquiry information for as long as is necessary to respond to your enquiry and for a reasonable period thereafter for record-keeping purposes.

6. Access and correction

You have the right to request access to personal information we hold about you, and to request corrections if the information is inaccurate or out of date. To make a request, contact us at [email protected].

7. Complaints

If you believe we have not handled your personal information in accordance with this policy or the Privacy Act, please contact us in the first instance. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

8. Changes to this policy

We may update this policy from time to time. The current version will always be available at apvending.com.au/privacy-policy. We encourage you to review it periodically.

9. Contact

For any privacy-related questions, contact us at:
Email: [email protected]
Phone: 1300 884 964